Training & Development

" Knowledge is Power. Talent is Strength. Learning is Life. "

A person who is driven for lifelong learning builds his/her skills sets to solidify his/her strength and leverage his/her knowledge as power in order to become successful.

OneHub offers one stop learning solutions for individuals and enterprises. OneHub creates a professionally facilitated learning environment to grow individuals and enterprises in reaching their full potentials so that they can accomplish their goals professionally, academically, and personally.

OneHub Training & Development
Training & Development Logo
albert-einstein-quote

"Learning is an experience. Everything else is just information."
(Albert Einstein)

"Every enterprise is learning and teaching institution. Training and development must be built into it on all levels, training and development never stop."
(Peter Drucker)

benjamin-franklin-quote

"Tell me and I forget, teach me and I may remember, involve me and I learn."
(Benjamin Franklin)

Our Vision

OneHub Training & Development - Our Vision

OneHub professional development programs are designed to optimize the learning experience and increase your strength to outperform. OneHub engages the learners that learnings are not limited to the classroom but can be transferred and applied to the mainstream business world. Hence, the outcome of the learning will be a transformed individual that increase competitiveness and performance.

We believe our learners are serious in seeking the formula to personal and professional success. Our programs are gear towards advancing the skills sets to another level that you may not think possible.

Your goals are achievable, your future is unwritten. You are the author. OneHub can provide you with the right tools to write it.

Dave Kwan

Senior Partner – Professional Development

Dave Kwan is the mastermind behind OneHub’s professional development programs. Dave is a certified training and development strategist and a leader with a unique learning vision. With a strong track record of effectively executing learning strategies, Dave can be relied on to enhance performance outcomes to achieve business and personal successes. His areas of expertise include curriculum development, training strategy execution and interactive facilitation.

Testimonials

Please see comments from the learners about Dave Kwan’s training programs.

“Dave’s strong communication skills are evident and he stands out by taking the time to get to meet everyone’s needs.”

Linda Coulas Specialty Sales Representative

“Dave seeks out and incorporates innovative and creative training solutions designed to effectively meet each learner's needs.”

Elizabeth M. Graziano Associate Director, Field Integration

“Dave has a true heart to dedicate to sharing and teaching, to help those who want to establish themselves in the job market in Canada.”

Shannen Bo Admissions Counsellor

“I am amazed at Dave’s ability to communicate clearly and effectively simultaneously with varieties of personality types and skill sets all while fostering peak engagement from attendees. Dave tends to include very productive interactive elements to his sessions which further stimulate long term learning and skill set improvements.”

Will Berrouard President at Impres Inc

“I have repeatedly experienced how Dave's expertise, passion and dedication to enhancing the interactive connectivity of people has resulted in a direct improvement to the overall effectiveness, engagement and financial success of multiple sales teams.”

Darryl Mallette Business Unit Director

“Dave is a Master trainer with the ability to develop and deliver exceptional training solutions. He gets the best out of people and truly wants people to be the most effective they can be.”

Victoria C. MacDonald, CHRL Chief People Officer

    Program Overview

    OneHub professional development programs are unique and unmatched in the marketplace.

    We specialize skills set development in the following areas:

    Program Overview Layout
    OneHub Training & Development - Program Overview

    Courses

    • Are you searching for an inspiring personal development experience?
    • Are you looking for a way to better understand your personal impact?
    • Would you like to understand others better?

    ‘Insights Discovery to Personal Effectiveness’ introduces the Insights Discovery model which provides individuals with a better understanding of human behaviour and personality. By increasing self understanding and understanding of others, we can significantly impact our level of personal effectiveness by enhancing our ability to adapt and connect with others. Ultimately, this knowledge will improve our ability to understand, motivate, and communicate with different people.

    As part of this session, participants receive a comprehensive Insights Discovery Profile which describes personality type in terms of the Insights Discovery model, and provides insightful information such as personal preferences, communication style, and strategies for motivating and managing their particular personality type, which assists participants in increasing self awareness.

    Participants will develop an understanding of the Insights four colour energies and a common language and framework for discussing and understanding behaviour. They will learn about their personality type and work styles, and how this impacts those around them. This course includes strategies for adapting our approach to better meet the needs of others. It will improve communication, personal effectiveness, and team performance.

     

    Insights Discovery Personality Profile

    • Insights Discovery is a personality profiling system which is administered online.
    • Takes approximately 20 minutes to complete.
    • Result is a 21-page practical summary of:
      • The respondent’s work-style preferences.
      • Personal communication style.
      • Practical strategies for adapting and connecting with one another.
      • Strengths and potential blind spots.

    Typical Outcomes

    • Improves communication between individuals or team members
    • Individuals understand one another better
    • Enhance relationships in teams
    • Increased trust and tolerance which enable the team to tackle difficult situations
    • Get to know one another and how to work effectively together

    For more information, please email dave@onehub.ca.

    • Are you a student going to university in the next couple of years?
    • Are you a university student preparing for a professional program?
    • How prepared are you to answer, “tell me about yourself”?
    • How well are your critical thinking and problem-solving skills?
    • Do you have a systematic process to identify others’ personalities?

     

     

    Multiple Mini Interviews (MMI) are the current formats of interview for students who wants to pursue professional programs (medical, biomedical sciences, nursing, pharmacy, engineering etc.) in North American universities. A student needs to be top of the game when attending the interview, since time is extremely limited, the pace is very fast and tension is extremely intensive. Usually a student goes through 8 interview rooms within a 90-minute period.

    CritQTM stands for Critical Reasoning and Interpersonal Transformation Quotient. CritQTM is the ability of a student to think critically when responding to, or proactively acting on, an issue or problem that requires an optimized solution to resolve. In such, a personal branding and an interpersonal communication strategy is needed to bridge with others emotionally and collaboratively to resolve the issue or problem. Applying this learning to MMI will facilitate students to build a unique skill set when applying for professional program in North American universities

     

    There are six capacities of CritQTM

    1. Self-branding
    2. Emotional bridging
    3. Establish a robust argument
    4. Critical thinking optimization
    5. Leadership though process
    6. Presenting a solution

     

    Expected outcomes:

    • Increase in all capacities scores of CritQTM inventory
    • Multiple Mini Interview ready for students
    • Enhance interpersonal skills and confidence in connection with others
    • Expand circle of influence and leadership
    • Increase problem solving capabilities through collaboration

     

     

    Who should attend?

    • Students preparing to apply for medical, biomedical sciences, engineering, business and major professional programs.
    • University graduates preparing for graduate schools.
    • Students who want to advance their critical thinking and interpersonal skills.

    For more information, please email dave@onehub.ca.

    • Are you between 23 and 35?
    • Do you want to build a business in Canada?
    • Do you have the resources and skills set to do so?
    • Are you ready to engage in the spirit of entrepreneurship?

    If you have the dream to build a business as a young entrepreneur, we have the training program to help you to do so. This program is to help younger entrepreneur to map out their goals on a business canvas, we will guide you into a systematic set up of your business from mapping out a vision to financial funding to marketing/sales channels to supply chain management to pitch your business to potential investors etc.

    The Young Entrepreneurs System is a ten-week program facilitated by successful entrepreneurs. The lessons will teach you both technical skills and soft skills to start a business. Expected outcomes include:

     

    • Setting up the vision of the business
    • Identify short term goals
    • Map out actions for the first 6 months
    • Select marketing and sales channels
    • Create a baseline for legal and financial requirements

    Who should attend?

    • Individuals between 23 to 35 that wish to start a business in Canada
    • Existing young business owners that want to accelerate their business success
    • Existing young business owners that needs to pitch their business to potential investor to obtain capital

    For more information, please email dave@onehub.ca.

    • Are you starting a new career?
    • Do you face challenges during an interview?
    • Do you want to advance in your career?

     

     

    This program focuses on developing individuals in their early career from preparing for a job interview to ask thought provoking questions, from developing rapport and connecting others in a new job to strategic advancement in an organization.

    This program could be customized to the needs of the learning individuals. We believe the developing the uniqueness of an individual will add value to the organization he/she serves. OneHub can deliver this program in a private consultation format or in a group setting based on the needs of the participants.

     

    Who should attend?

    • University graduates that starting a career
    • Individuals who wish to accelerate in their career paths
    • Young professionals

    For more information, please email dave@onehub.ca.

    Selling is NOT telling. OneHub believes that strategically connecting on an interpersonal level will propel the selling process effectively.

     

     

    Effective Interpersonal Selling Program is a 3-day classroom instructor led, highly interactive training program with 3 core components to increase effectiveness in face-to-face selling.

     

    Day 1

    • Insights Discovery to Personal Effectiveness (see details in this link)

    Day 2

    • Discovering Sales Effectiveness – Using the Personal Profile from Insights Discovery to advance the learning. Participants will learn how to:
      • Strategize the best personalized approach to customers and clients
      • Identify needs and propose sales solutions
      • Sell to customers and clients effectively
      • Gain commitment from customers and clients to advance the sale

    Day 3

    • Customer Centricity

    This component enables participants to think from the customer’s perspective during the selling process. Customer Centricity will discuss six key attributes in selling and servicing customers. Participants will create action plans to solidify their learning.

    Intended Outcomes

    • Increase the ability to quickly and systematically identify customer’s personality and their preferences in face-to-face interactions.
    • Structure and strategize the sales approach by adapt and connect based on the customer’s preferences to increase engagement, effectiveness and higher closing results.
    • Transform customer experiences by utilize a established thinking process to put the customers at the center of a salesperson’s actions.
    • This program will result in better customer engagement, increase effectiveness of face-to-face interactions, higher revenue generation and better customer loyalty.

    Who should attend?

    • Salesperson or sales teams with face-to-face customer contact
    • Individuals with sales profession interest
    • Business owners

    For more information, please email dave@onehub.ca.

    • Are the customers always right?
    • What can I do better to improve customer services?
    • How can my organization to outperform my competitors by providing better customer service?
     

    OneHub believes that customer loyalty is a critical component of business success. We identify six attributes that excel customer service behaviors. They are trust, integrity, professional, passion, expertise and relationship. Participants will be able to work on action plan in perfecting their own approach to customer service.

     

     

    Who should attend?

    • Customer service representatives
    • Call center representatives
    • Customer service managers

    For more information, please email dave@onehub.ca.

    • Are you afraid of public speaking?
    • Do you want to gain confidence when presenting your ideas?
    • If you have 30 seconds, how do you present yourself to others?
    • Are you pitching your business to a potential investor?
    • How to answer questions effectively in front of an audience?

     

     

    This program teaches you how to make an impactful presentation in person or online. Certainly, public speaking and presenting oneself could be the biggest fear of a human being. Confidence, preparedness and focus are keys to making an impact. This program teaches you how to prepare, focus and plan for making the most impactful presentation of your life.

    Answering questions from the audience could get you off guard. This program also teaches 4 smart answering question techniques that maintain confidence and keep your cool.

    Who should attend?

    • Entrepreneurs who are making a pitch to potential investor.
    • Professionals who want to advance their presentation skills.
    • Employees who are presenting to senior leadership in a company.
    • Sales individuals who are presenting to groups of customers.
    • Students who are presenting their ideas and project to senior academic individuals.

    For more information, please email dave@onehub.ca.

    • Are you a new to Canada, new immigrant or permanent resident?
    • How to you answer to the statement – “You Do Not Have Canadian Experience”?
    • Do you feel helpless when you hear about this statement?
    • Are you prepared to answer?
    • How do you structure your answers?
    • How confident are you when you answer?
     

    This workshop teaches learners to answer the statement “You Do Not Have Canadian Experience” confidently. Through interactive learning, this workshop provides learners to change the perception of the statement and a structure in answering the statement.

     

    Who should attend?

    • New immigrants that facing the challenge to start a career in Canada
    • University graduates that is starting a career after graduation

    For more information, please email dave@onehub.ca.

    The One Stop Classroom program is a series of live classroom recording since May 2020 for business educational purposes. Please click on the link to access all of the videos and please like the videos. Thank you.

    Click to access One Stop Classroom.

     

    • Are you a sales professional for many years?
    • Are you starting a sales career?
    • Do you want to upgrade your skills and standards in selling?
    • How often do you learn from your selling peers?

     

     

    This is a group on LinkedIn for sales professionals across different industries with the following objectives:

    • To provide a platform for salespersons of different industries to share, network and learn.
    • To develop and raise the professional standards for individuals having a sales career.
    • To engage individuals that would like to start a career in sales.

    The long-term vision for this group is to provide ongoing support, learning opportunities and cross pollination for sales professionals to grow in changing times.

    To join the Canadian Sales Career Society, please click on the following link: https://www.linkedin.com/groups/8914255/

     

     

     

    Who should attend?

    • Experience sales professionals
    • Sales leaders and directors
    • Starter in a sales career
    • Business owners

    For more information, please email dave@onehub.ca.

     

    • Are you challenged to manage others?
    • Do you manage a team that have different personality?
    • Do you think it is difficult to change the behaviors of others?
    • Do you have documentations of how your direct report performs?
    • Are you dealing with attitudes of others that you feel deflated?

     

     

    Managing other individuals is one of the biggest challenges to most entrepreneurs. Many feel that it is difficult to change the behaviors of others by just telling them to change. OneHub believes that coaching is a power tool to pull together management and employees to a higher collaboration level.

    The Performance Enhancement Coaching program will help organization to implement coaching as part of the organizational culture to improve knowledge and skill sets. Managers can learn skills to coach their teams and peers in a professional, systematic manner towards a common standard. This program will enable the utilization of coaching summary for systematic documentation.

    Who should attend?

    • Managers who are managing others and teams
    • Directors who are managing managers
    • Business owners

    For more information, please email dave@onehub.ca.

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